FAQ

We receive many requests for a catalog and for information on our products.

Please allow us to answer most common questions.

Q. How to place an order?
A: Inquiry >> click here << — Confirm the price range, lead time, artwork and payment term etc.– samples for confirmation– PI to confirm the order — deposit before production– start the production — inspection and shipment arrangement — balance payment — loading & shipping — clearance documents (B/L, invoice, packing list, insurance, OC and other certificates if required) — Feedback to us.

Q. Do you offer free sample?
A: Yes, we can offer free samples for potential customers and the sample freight charges paid by customers. To request samples, please contact us >>click here<<.

Q. What’s your MOQ?
A: 2~3 models mixed in one 20ft container, and 3~5 models mixed in 40ft container. If the order quantity is less than MOQ, prices will be 20-30% higher.

Q. Can I get better price?
A: Yes, we can offer you the best price according to your order quantity. As we are manufacturer, we think our price is competitive.

Q. How much are the shipping costs?
A: Shipping cost depends on your destination port, and if time is different,the price is different. We can recommend professional and familiar shipping agents to save your shipping cost.

Q. I am a designer, Can you help me to produce the sample which we designed?
A: We accept OEM & ODM.

Q. Payment Term:
A: T/T or L/C at sight.

Q. Price term:
A: FOB, CNF, CIF

Q. How do you start the order?
A: We will start your order after receiving the advanced payment which is 50% of total payment. When order finished, we will email you digital photos of goods for your confirmation. Then, we will do the shipment for the goods after receiving the balance payment.
If the order is urgent, it’s better pay 100% in advance.

Q. Producing time?
A: 10-30 days after receiving advanced payment, depending on circumstances.